A chatbot is one of the highly adapted Artificial Intelligent (AI) solutions and is rendering the traditional customer interaction and making applications and websites redundant. Enterprises believe that they can help businesses reduce operational costs and increase the quality of communication through messenger channels, creating real monetary value.
A more robust AI eco-system can be programmed in a platform to help the bots integrate as deeply as possible with all the essential components of an enterprise system to make them as “intelligent” as possible.
Altran has deep expertise in developing, deploying chatbots, which helps in improving customer experience and cost optimization. In this paper, we are sharing the vital elements required for a robust, successful chatbot solution required for any enterprise. Download to read more.